Introduction India’s business environment is undergoing a rapid digital shift, driven by increased internet access, affordable smartphones, and widespread adoption of online services. From startups to established enterprises, organizations are investing in mobile applications that support operations, customer engagement, and revenue growth. Busi

Introduction: The Shift Toward Digital-First Business Models in India Businesses across India are steadily transitioning toward digital-first operations as customer expectations continue to evolve. From small shops in local markets to large enterprises operating across multiple states, organizations are embracing application-based systems to manag

Introduction India’s digital growth has transformed how businesses interact with customers. A company’s website often serves as the first touchpoint, whether for product inquiries, service bookings, or general information. However, without a proper system to capture and manage these interactions, valuable leads can slip through the cracks. Man